Bridging Business Processes and Information Systems

Welcome to Interactive Custom Solutions Ltd., where we pride ourselves in being a trusted resource, providing ongoing business services and information systems support to our valued customers. We develop automated solutions to save you time and money. Our aim is to deliver immediate benefits while implementing reliable, efficient, scalable systems adaptable to your unique requirements. IC Solutions’ exceptional business expertise enables us to help you improve processes, document work flows and implement projects in phases that align with your business needs, objectives, finances and available resources.

Our Approach

Business Solutions First - Focus on Usability - On Time & On Budget - ROI Analysis - Ongoing Support

Areas of Expertise

Business Solutions Services

Support to improve efficiencies and implement continuous improvement projects

• Process & Reporting Optimization Plan (PROP)

• Project Solution Specification

• Business Analysis && Process Mapping

Data Management & Reporting Systems


Reduce costs, save time and ensure data accuracy


Capture documentation, provide accountability and close loop processes

Customs Duty Recovery

Automated tools to improve efficiency and optimize returns

• Duty Drawback

• CDN Goods Returned


• Customs Compliance

• Valuation


July 8, 2014

Silicon Halton Meetup #57 Web Accessibility & AODA, 7:00pm at The Marquee @ Sheridan College, Oakville, ON

July 16, 2014

Oavkille Chamber of Commerce Business After Hours 5:00-7:00pm at Best Pack, 301 Wyecroft Rd, Oakville, ON

July 17, 2014

Burlington Chamber of Commerce - Business After 5, 5:00pm at Spencer Smith Park, Burlington, ON



"IC Solutions has helped us increase our productivity by up to 50%”

“The IC Solutions Account Reconciliation system is now considered a best practice by our global finance team.”

Stephen Ostaszewicz
Controller, Mabe Canada Inc.

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Process & Reporting Optimization Plan (PROP)

IC Solutions offers a complimentary Process and Reporting Optimization Plan (PROP) that provides a detailed roadmap to eliminate gaps in your information and reporting systems - cost effectively and risk free.

Often, managers know their business systems are in need of improvements but don’t have the time, resources or information available to source the right solution. The IC Solutions PROP analysis provides business executives and managers access to industry experts able to understand and document business processes in addition to providing recommendations to eliminate the current issues. Most importantly, the PROP analysis identifies benefits of implementation and provides a range of solution options in line with your goals, timelines, internal resources and budget.

Click here for more information.

Contact us today to schedule
your complimentary
PROP Analysis!

Process Flows
Expected Results/ROI
Solution Recommendations
Next Steps

Nadene Perry or Paul Keller