Our Process

Our process is comprised of a rigorous Step-by-Step Methodology accompanied by well documented processes, testing, training and ongoing support ensuring solution implementation delivers ROI on budget, on-time and is risk-free.

The following project stages and values are incorporated into our step-by-step process to ensure that a business focus and usability approach are taken.

1. Business Vision and Scope
  Understanding Business Requirements Identify Business Rules Priortize Requirements  
  Define Goals and Objectives List Opportunities for Improvement    
  Assess Current Environment Conduct GAP Analysis    
  Recommend Improvement Options Document work/ process flows    
2. Usability and Solution Concept
  Concept Models Usage Scenarios Paper Prototypes  
  Usability Testing Evaluation    
3. Design and Project Planning
  Software Requirements Specification User Interface Data Mapping  
  Project Management      
  Schedule, milestones, deliverables, budget, risk management, quality assurance plan, progress tracking, resource allocation, etc.
4. Development and Testing
  Software Development Usability Testing Evaluation  
5. Implementation
  Training Integration with Existing Infrastructure Application Launch  
6. Ongoing Support
  Maintenance & Upgrades Documentation    


“IC Solutions did a great job!”

“You addressed our critical-to-quality (CTQ’s) design requirements including elimination of non-value added work, data accuracy, controllership and a central repository … IC Solutions’ business process knowledge and expertise exceeded our expectations.”

Stephen Ostaszewicz
Controller, Mabe Canada Inc.

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Process & Reporting Optimization Plan (PROP)

IC Solutions offers a complimentary Process and Reporting Optimization Plan (PROP) that provides a detailed roadmap to eliminate gaps in your information and reporting systems - cost effectively and risk free.

Often, managers know their business systems are in need of improvements but don’t have the time, resources or information available to source the right solution. The IC Solutions PROP analysis provides business executives and managers access to industry experts able to understand and document business processes in addition to providing recommendations to eliminate the current issues. Most importantly, the PROP analysis identifies benefits of implementation and provides a range of solution options in line with your goals, timelines, internal resources and budget.

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Contact us today to schedule
your complimentary
PROP Analysis!

Process Flows
Expected Results/ROI
Solution Recommendations
Next Steps

Nadene Perry or Paul Keller