Business Solution Services

IC Solutions first priority is to develop business solutions. Our knowledgeable team can help managers improve processes and support their local IT infrastructure. Our focus is building successful project outcomes. Our goal is to build long-term relationships with our clients. We accomplish this by becoming an extension of your team, providing ongoing business process and technical support with reliable resources that you can trust. We provide the following services on a project or as-needed basis:

Process and Reporting Optimization Plan (PROP):

• Business Goals and Vision
• Current Issues/Environment
• Benefits of opportunities identified
• Future Considerations
• Proposed Project Options

Initial Project Specification

• Solution and Scope of Work
• Preliminary design
• Detailed costs for budgeting
• Business analysis and assistance for defining and documenting the improved process
• Identifies cost saving opportunities
• Provides clarity on what is required and what needs to be set up

Other:

• Software Requirements Analysis
• Process Flow Diagrams
• Project Management
• General IT Support
• Usability testing
• Training
• Return-on-Investment (ROI) Analysis
• Documentation
• Ongoing Maintenance and Technical Support